This is the most frustrating complaint about bt infinity. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. Hello, i have infinity and have had problems with download speed for the last few weeks. Infinity 2 slower speeds than advertised bt community. And secondly, is there any usual or wellknown reason for the poor upload speed of 1. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of up to 19 mbits.
Fast download but slow streaming technical explanation. In comparison, where virgins speeds were previously way faster than those of bt, they are now even faster. However, i am not sure i am getting the full upload speed i should be getting. Find out all you need to know about broadband speeds here, including. Two terms are generally used when talking about broadband speeds. Dec 16, 2019 the screen shot below shows the bt infinity package with a download speed 76mb, which 4 times faster than the upload speed 19mb. The speed at which information is transferred from the internet to your computer. Our guide to upload and download speeds will take you through all you need to. Virgin offers customers a choice between average speeds of 54mb, 108mb, 2mb and 362mb broadband speeds much faster than bt s average speeds of 36mb, 50mb, 67mb, 100mb and 150mb. Upload speeds tend to be much slower than download speeds since most of us. I have my adsl filter connected to the test socket as the do.
I spent 4 hours trying to speak to a human being about my bt broadband issues. However we are supposed to get download speeds of up to 52 mps and uploads speeds of 8. Home broadband upload speeds are generally much slower than download speeds. However, when i use the bt speed checker, it shows this is the case but the actual speed i am getting is 70meg down and only 9 or 10meg up. Jun 25, 2012 bt infinity does badly in real world speed test. Im embarrassed to say that with bt infinity i have been. Its what you experience at home when using your broadband connection.
Your kit, wireless performance, home wiring and even the time of day can all make it slower. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. Then the problems occured last winter with the bad weather and we thought it would resolve itself, it didnt and virgin were no help. Test your broadband speed and discover the true quality and performance of. I ran into your blog post got slow download but fast upload speeds over wireless. I know that the lines do not settle for up to 10 days. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs.
Everything you need to know about broadband speeds and what the terms mean. Virgin media, with a fastest average speed of 362mb vs bt s average fastest speed of 150mb. Bt infinity does badly in real world speed test kitguru. If your connection speed appears a bit low, that can be normalyou generally pay for up to a certain speed and you dont always get the exact speed you pay for. This is bt infinity fast just got faster by talent republic on vimeo, the home for high quality videos and the people who love them. Sep 14, 2017 whats the best way to test my broadband speed. Bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster standard fibre service than.
Why is my upload speed higher than my download speed on a wired. Jan 28, 20 bt infinity download and upload speed being very unstable. Hello, i have bt infinity in my home and get acceptable download speeds about 18mbps. Different things can cause a computer to slow down, which can give the impression that your broadband is slow. Apr 09, 2019 which broadband provider has the best upload speeds. Bt broadband vs virgin media broadband which is best. Infinity is far slower than standard adsl for those in. Adsl upload faster than download technical issues think. Infinity 2 slower speeds than advertised no, from your hub stats posted earlier your max speed is showing at 68m. The code is supported by bt, ee, plusnet, sky, talktalk, and virgin media, who. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Speeds may also be slower at busier times of the day, when everyone in your neighborhood is using the internet connection, than at off hours when many people are sleeping or. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. Isps using an openreach phone line for adsl, fttc and g.
Bt infinity 1 download speed slower than upload speeds i have recently upgraded to bt infinity 1 three days. Occasionally run speed tests to check the quality of your internet connection. This is frustrating as my work tends to involve uploading videos. Now when we switched to bt we peaked about 2 days ago at 1mps and i was able to stream video and watch bbci player on my ipad but now its back down to us having a faster upload than download speed. However, my upload speed is pretty dire considering its 2018 and video streaming is a thing. Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. Bt infinity upload speed suddenly very slow bt broadband. Apr 15, 2016 in its mission to supply the uk with faster broadband, bt has announced a new speed upgrade for infinity fibre customers. Start by visiting our service status page to check for any network. Simple tips to improve your broadband speed bt help and support. In connection with the bduk rural broadband plans, ive been soliciting speed measurements from people who live more than 3 km from our village exchange, as the lines go. Upload speed refers to the rate at which information can be transmitted from your. Yeah, broadband providers usually give less space to information about. While theres always a chance that the comcast tech you spoke with just told you that to get you off the line, i have a hunch that you are indeed getting the speed youre paying for.
Discover why bt broadband is getting even better from faster fibreoptic speeds to free storage space for up to 250,000 photos, bt broadband is. So, i have absolutely no quibbles with bt at all, besides this niggly slow upload speed. If you are considering using the internet for transferring large files then you should look for a broadband package that offers fast upload speeds. Why is upload speed so much lower than download speed. Importantly, the upload speed is always fine 7mbs on average with speedtest. It can vary throughout the day and can be slower during busy periods, especially between 810pm. The comcast traffic had this problem but the dsl did not. This is bt infinity faster download speeds by talent republic on vimeo, the home for high quality videos and the people who love them. Sep 23, 2016 faster speeds and up to 500gb free cloud storage. Bt boosts entrylevel fibre broadband speeds to 52mbps engadget. Tv catchup, nba league pass, the video struggles playing 480p video and i cannot work out why. When it comes to internet speed, is it better to have a faster download speed than upload. Thats what most people are doing surfing, watching video, etc.
Bt infinity broadband doubling download speeds at no extra. Hi, i had bt infinity 2 installed yesterday, and all seems to be working fine. This means upload speeds are slower than download speeds. Infinity 2 subscribers will see their download speeds almost double, reaching 76mbps rather than the. Bt s superfast fibre packages come in a choice of three speeds. Apr 11, 2012 uk broadband service bt infinity is increasing its speeds for customers starting tomorrow. Jan 20, 2014 my connection speed is over 35mb per second verified with which results in download speeds off around 5mb per second for files. How to install a super fast broadband cable for vdsl and fttc bt infinity. Most of them look sensible, but ive had three where the upload speed is higher than the download. Hi all, ive had bt infinity for 5 days now and was initially very happy. All of a sudden i notice the internet is much slower. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask.
The new 300mbps capable fibretothepremises fttph based and. Jan 31, 2020 superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. Its here where there is some variation between bt and sky. Test your broadband speed in ireland broadbandspeedtest. Checking actual internet download and upload speeds can be a little tricky, kellie. Bt now offers 10mbps with its standard broadband, 36mbps with its superfast fibre essential, 50mbps with its superfast fibre previously known as bt infinity 1 and 67mbps for superfast fibre 2 previously bt infinity 2.
The upload speed of your home broadband or mobile broadband connection is important for things like video conferencing. These tests reveal whether your local computers outbound connection is impaired. Bt infinity download and upload speed being very unstable. When people pay for broadband speed that is likened to a cheetah, they accept ferocious pace. May 07, 2017 no peace for internet users accusing bt of empty promises over broadband speeds. Now, i cant complain too much as my download speed is phenomenal. Following our recent tales of woe regarding a bt infinity installation see here for first part of saga and that despite the optimism of bts sales people who claimed we would get 80mbps download speed we have in fact maxed out at 1. Thats only around 50% of the offer, but its probably. Bt broadband issues upload speed nightmare youtube. Both bt and sky use the openreach network to deliver their respective broadband connections. I have run numerous tests with wired laptop and all other equipment disconnected. Why are my comcast internet download speeds so slow. Poor upload speed on bt infinity broadbanterbanter.
Im trying to choose a package and most providers only seem to mention download speeds. Throughput speed is the speed at which your broadband can actually send and receive data between the internet and your bt hub. Why do high speed internet connections have such slow upload speed. Both offer unlimited standard broadband, which is slower and less predictable than fibre, with speeds averaging 10 to 11mbps. Bt infinity faster download speeds talent republic.
This happened to me too when i moved to comcast but i had dsl running in parallel. Fibre optic cables are much faster and much more efficient, but most fibre. They said it would take 2 months to for them to come and set it up and i said that was fine. Infinity is far slower than standard adsl for those in rural areas. If you get decent throughput on a speed test but your computers connection still seems slow, the problem may reside in your computer e. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity.
How to test your internet speed for free tech advisor. Bt infinity 1 download speed slower than upload sp. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Have enjoyed bt infinity 2 for 6 weeks now with download speed of 76mbps and upload speed of 19mbps.
New and existing entrylevel subscribers can now enjoy up to 52mbps, a 32. Bt infinity slow after installation page 1 home cinema. No peace for internet users accusing bt of empty promises. Either way, all of bt s fibre packages meet the definition. If the wifi link to your router is slower than your broadband speed, that will. However, the upload speeds are incredibly slow, testing between 0. A few months back as soon as bt infinity was availble in my area i went ahead and ordered it as soon as possible. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. Apr 05, 20 hi i have bt infinity option 1 broadband.